NLIS Database Helpdesk
NLIS Ltd operates the NLIS Helpdesk from 8am-6pm (Sydney time), Monday-Friday. Before you call the Helpdesk, note your User ID and the Upload ID for any transactions you want to discuss. You may also need the livestock device numbers mentioned in NLIS E-Mail messages.
Phone: 1800 654 743 or nlis.support@mla.com.au
NLIS State Contacts
Contact your State authority about PIC registration, ordering devices or local NLIS regulations:
New South Wales
Industry & Investment NSW
Contact your local Livestock Health and Pest Authority office
www.lhpa.org.au/contact
Northern Territory
Department of Resources
Phone: 08 8999 2031
ntnlis@nt.gov.au
Queensland
Department of Employment, Economic Development and Innovation
Biosecurity Queensland
Business Information Centre: 13 25 23
NLIS_admin@deedi.qld.gov.au
South Australia
Primary Industries & Resources of South Australia - Biosecurity
NLIS Hotline: 1800 654 688
pirsadatabasenotifications@sa.gov.au
Tasmania
Department of Primary Industries, Parks, Water & Environment
Food Quality and Safety
Phone: 1300 368 550
Andrea.Howard@dpipwe.tas.gov.au
Victoria
Department of Primary Industries
Biosecurity Victoria
Helpline: 1800 678 779
nlis.victoria@dpi.vic.gov.au
Western Australia
Department of Agriculture and Food - Animal Biosecurity
Phone: 08 9780 6100
nlis@agric.wa.gov.au
NVD/Waybills and LPA Hotline
For information on National Vendor Declarations, contact the NVD/LPA Hotline below:
Phone: 1800 683 111
Fax: 02 9463 9182
lpa@mla.com.au
European Union Cattle Accreditation Scheme
EUCAS Hotline: 1800 305 544
Fax: 02 6272 5442
eucas@aqis.gov.au
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