NLIS Database Helpdesk
NLIS Ltd operates the NLIS Database Helpdesk from 9am-5pm (Sydney time), Monday-Friday. Before you call the Helpdesk, note your User ID and the Upload ID for any transactions you want to discuss. You may also need the livestock device numbers mentioned in any NLIS email messages you have received about the transaction.
Phone: 1800 683 111
Email: support@nlis.com.au
NLIS State Contacts
Contact your State authority about PIC registration, ordering devices or local NLIS regulations:
Australian Capital Territory
Department of Territory and Municipal Services
Phone: 02 6205 3737
Email: Wendy.Townsend@act.gov.au
New South Wales
Northern Territory
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Department of Primary Industry and Fisheries
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Phone:
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08 8999 2030 (Darwin)
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08 8973 9754 (Katherine)
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08 8962 4458 (Tennant Creek)
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08 8951 8125 (Alice Springs)
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Website: www.nt.gov.au/d/nlis
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Email: ntnlis@nt.gov.au
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Queensland
Department of Agriculture and Fisheries (DAF)
Biosecurity Queensland
Business Information Centre: 13 25 23
Website: www.daf.qld.gov.au
Email: nlis_admin@daf.qld.gov.au
South Australia
Primary Industries & Regions of South Australia (PIRSA)
Biosecurity SA
NLIS Hotline: 1800 654 688
Website: www.pir.sa.gov.au
Email: pirsa.nlisdatabasenotifications@sa.gov.au
Tasmania
Department of Primary Industries, Parks, Water & Environment
Biosecurity Tasmania
Phone: 1300 368 550
Website: www.dpipwe.tas.gov.au
Email: andrea.clark@dpipwe.tas.gov.au
Victoria
Department of Economic Development, Jobs, Transport and Resources (DEDJTR)
Biosecurity Division
Phone: 1800 678 779
Website: www.agriculture.vic.gov.au
Email: nlis.victoria@ecodev.vic.gov.au
Western Australia
Department of Agriculture and Food
Livestock Biosecurity
Phone: 08 9780 6100
Website: www.agric.wa.gov.au
Email: nlis@agric.wa.gov.au
NVD/Waybills and LPA Helpline
For information on National Vendor Declarations, contact the NVD/LPA Helpline below:
Phone: 1800 683 111
Fax: 02 9463 9182
Email: lpa@mla.com.au
European Union Cattle Accreditation Scheme
Phone: 1800 305 544
Fax: 02 6272 5442
Email: eucas@agriculture.gov.au
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